In the following cases you can get compensation for a partial refund, or return the product for a full refund：
- The item we sent is not the one you ordered.
- The item we sent is damaged.
- We sent your package to the wrong address.
- We sent the item in wrong color.
- We sent the item in wrong size.
We do not accept the returns for following reasons：
- We reserve the right to refuse returns which not caused by our mistakes since we do not do free return.
- Returns without our knowledge.
- Items have been used, washed, or vandalized.
- You no longer need this item.
- Due to the influence of the monitor, light and shooting angle, please allow slight color difference in the color of the item you receive.
- If there is any problem with the product you received please contact us within 7days after receiving the goods and provide pictures/evidence of the item you received.We will send you a compensation or return address after verifing.
- Please ensure that the returned item has not been worn, damaged, washed, or modified in any way and have all the original tags attached.
- Please make sure that the returned item was shipped within 7 days after receiving , otherwise we have the right to refuse the return.
- Please provide the tracking number to us after sending the item.
- If there are customs duties during the return process, please pay in advance.We are not responsible for any costs incurred during the return process.
- Return freight will be paid by buyer.
- We will issue refunds within 2 business day after receiving returned items.
- Coupons/discount coupons/shipping cost will not be returned or refunded.
- Your refund will be returned to the original payment account. Refunds to other accounts you provide are not currently supported.
- If you haven't paid, please ignore the order.
- Cancellation within 12 hours you will get the refund of 90% of your payment.
- Cancellation within 12 to 48 hours you will get the refund of 80% of your payment.
- Cancellation within 48 to 72 hours you will get the refund of 50% of your payment.
- Order can't be cancelled after 72 hours after your payment.
- All shipped orders are can't be canceled although within 72 hours